BPZ had documents on their fileshare. It turned out to be difficult to determine which version was the latest, and finding knowledge and information was simply unworkable because too many documents had to be read.
Construction & Fit-out
BPZ
A BEP knowledge base maintained by the data owner themselves, delivering the right answer in seconds and integrated into the core system.
35%
Higher efficiency
50%
Faster decision-making
BPZ had documents on their fileshare. It was hard to figure out which version was the latest, and finding knowledge and information was unworkable because many documents had to be read before an answer emerged.
The Challenge
The Solution
With BEP, a knowledge base was built that is maintained by the data owner themselves. Users now find the information they're looking for within seconds, and can be sure they have the most recent version of the document.
The knowledge base is integrated into the core system, so the knowledge is also available there in the user's context.
The Result
Because information is centralised, up-to-date and available in the right context, BPZ now demonstrably works more efficiently (+35%) and faster (50% faster decision-making). The dependence on scattered fileshare searches and version debates is gone.
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